If you have forgotten your login details, use the appropriate link below to retrieve them:

Ticketsclub/Verotel: Request usercode and passcode

CCBill: Retrieve username and password

You may also e-mail us to receive a copy of your login details but it may take several hours before we send the information back to you. Please tell us which of the above billing companies handled your membership, the date on which you joined and, if possible, your username.

Please don't contact us if you simply wish to cancel your membership. Your membership may easily be cancelled by clicking on the appropriate link below:

Ticketsclub/Verotel: http://cancel.verotel.com

CCBill: CCBill Support

Don't forget to have your usercode and passcode ready!

Before you contact us about this, please make absolutely sure that you have typed the codes in correctly. We recommend copying and pasting the codes to make sure. So far almost all cases of logins not working have been due to mistyped codes or expired memberships. If you are certain that you have entered the correct codes and you have good reason to assume that your membership has not expired, please e-mail us immediately:

support@a-m-o-c.com

DO NOT e-mail us from an AOL e-mail address. We CANNOT reply as AOL block most of our e-mails (We have complained about this but they do not respond).

Please ensure you tell us your username and
which billing company you used to join.

This unfortunately is beyond our control. Until a patent issue is resolved we are unable to publish videos of any format on our websites without facing legal action from Acacia Research who have patents covering ALL digital video/audio distribution on the Internet. Hopefully the American legal system will eventually see sense and realise that such a far reaching patent is both impractical and unfair.

If you have any problems or queries which are not covered by the above topics then please feel free to contact us at this e-mail address:

support@a-m-o-c.com

DO NOT e-mail us from an AOL e-mail address. We CANNOT reply as AOL block most of our e-mails (We have complained about this but they do not respond).

Please ensure you tell us your username and
which billing company you used to join.

We attempt to reply to all e-mails within 24 hours. Please allow this time as we do not operate 24 hour support and you may well be in a different time zone to us.